Refund Policy

If you wish to cancel or change your order after it has been placed, you are asked to contact us immediately, by phone 01462 679655 or e-mail us at 

If you are unhappy with anything we have sent you, please contact us at the earliest opportunity or send it back to us within 14 working days, unused and in the secure packaging. We can then issue a refund within 30 days.

Please note that the return costs are not pre-paid. Postage or other return costs will be the customer’s responsibility and will be reimbursed by us only in the case of damaged or incorrectly supplied goods.